Outsourcery
12 Case Studies
A Outsourcery Case Study
Ammeraal Beltech, a global manufacturer of conveyor belts, faced challenges with communication and information sharing across its international teams using a single, overburdened server. To improve productivity and manage customer relationships more effectively, they sought a cloud-based CRM solution that could integrate with their existing Microsoft Dynamics NAV ERP system. They partnered with vendor Outsourcery for this initiative.
Outsourcery implemented its hosted Microsoft Dynamics CRM solution, built on its O-Cloud platform, which integrated seamlessly with Ammeraal Beltech's ERP system. This provided a single source for managing customer relationships from any location. The solution significantly improved information sharing and connectivity, leading to increased sales year-on-year. Outsourcery also provided professional services and training, enabling the customer to quickly benefit from the new system's performance and efficiency gains.