Case Study: a US lender speeds up loan onboarding with Outsource2india's MSuite automation

US Lender cuts loan onboarding time by 70% with Outsource2india

The customer, a US-based non-bank mortgage lender, faced a cumbersome and inefficient loan onboarding process. Their manual system struggled with massive volume fluctuations and required incredible accuracy to avoid data errors. They partnered with Outsource2india to implement its MSuite mortgage automation tool to streamline the process and tighten their average turnaround time.

Outsource2india's MSuite solution automated the indexing and data extraction from loan documents. This resulted in a 70% reduction in average loan boarding duration and increased process accuracy to 99%. The automation also provided the client with 50% cost savings and created new opportunities for scalable business operations by drastically reducing dependency on manual labor.