Case Study: a urgent care practice reduces AR days and boosts collections with Outsource2india full-service billing

Urgent Care Practice cuts average AR days from 34 to 20 with Outsource2india

The customer, an urgent care practice, faced significant challenges with its accounts receivable, including an aging AR, steeply decreasing collections, and inconsistent cash flow. Their in-house billing was not completed within 24 hours, so they approached Outsource2india for a full-service medical billing solution.

Outsource2india implemented a dedicated team and developed new processes to ensure billing was completed within 24 hours of a patient visit. They provided aggressive AR follow-up on denied and underpaid claims. As a result, the practice saw its average AR days drop from 34 to 20 and its collection percentage increase from 53% to 65%, leading to a significant improvement in cash flow and allowing the staff to focus on patient care.