Case Study: a mortgage valuation company meets appraisal deadlines with Outsource2india's appraisal support

Mortgage Valuation Company cuts appraisal TAT to 2 hours with Outsource2india

The customer, a mortgage valuation company based in Texas, faced a critical challenge when a previous outsourcing partner failed to deliver accurate appraisal quality checks, jeopardizing deadlines and reputation. With a high volume of loan files and strict regulatory guidelines, they urgently contacted Outsource2india for appraisal support services.

Outsource2india assembled a team of certified appraisers, implemented rigorous training and a standardized checklist to ensure quality and compliance. Their solution recovered lost time and achieved a 98% accuracy rate. The results included reducing the turnaround time from 24 hours to just 2, cutting operational expenses by 40%, and increasing business volume from existing clients by 25%. This success led the client to outsource 80% of their mortgage processing to Outsource2india.