Case Study: a UK-based kitchen equipment insurer boosts customer conversions with outbound calling services from Outsource2india

Kitchen Equipment Insurer renews campaign with Outsource2india in 5 business days

A kitchen equipment insurer based in the United Kingdom needed to reach out to its large customer base to encourage them to transfer to a cheaper maintenance plan. The client faced the challenge of executing this outbound calling project on a strict timeline, requiring a new team to be recruited, trained, and ready to start within one week. They partnered with Outsource2india for its outbound call center services to generate interest and qualify prospects.

Outsource2india efficiently recruited and trained a specialized team, including a team leader, within five business days. The team successfully made live calls, transferring interested customers directly to the client's account manager. The campaign was so successful in capturing customer interest that the client requested additional telemarketers, renewed the contract, and added more seats to the campaign.