Case Study: a leading Israeli risk management firm improves transaction pass rates with Outsource2india

Israeli Risk Management Firm boosts transaction pass rates to 80% with Outsource2india

The customer, a leading Israeli risk management and cyber risk intelligence firm, needed to ensure a flawless and secure payment gateway for financial transactions across 800 websites. They faced the challenge of testing their validation tool to achieve a 100% transaction pass rate and sought an expert outsourcing partner. Outsource2india was engaged for its data processing and analysis services to address this requirement.

Outsource2india deployed a team of 24 experts who analyzed the client's tool, identified faults, and provided improvement suggestions. Through close collaboration, including client-led training and tool fine-tuning, Outsource2india exponentially increased the transaction pass rate from an initial 10% to a final range of 80%-85%. The client expressed high satisfaction with Outsource2india's technical knowledge, dedication, and the rapid improvement in securing their financial transaction stream.