Case Study: an urgent care practice in Maryland improves collections and reduces A/R days with Outsource2india's accounts receivables management

an Urgent Care practice in Maryland cuts average A/R days from 34 to 23 with Outsource2india

Outsource2india was approached by an urgent care practice in Maryland facing significant challenges with its accounts receivable management and medical billing. The clinic's internal processes were failing, resulting in billing that was not completed within 24 hours, a steep decrease in collections, and poor quality of work from its in-house billers.

To solve this, Outsource2india deployed a dedicated team of full-time employees, including an AR expert, and implemented new processes using AdvancedMD software. This ensured billing was completed within 24 hours and included rigorous follow-up on denied claims. As a result, the practice saw its average AR days drop from 34 to 23 and its collection percentage increase from 53% to 61% within six months, leading to a significant improvement in cash flow and operational efficiency.