Case Study: an internal medicine practice in Florida reduces A/R days with Outsource2india's Medisoft billing services

an internal medicine practice in Florida cuts A/R days from 141 to under 40 with Outsource2india

Outsource2india was engaged by an internal medicine practice in Florida to handle its full-service medical billing using Medisoft software. The practice was facing significant challenges, including billing not being completed within 24 hours, a steep decrease in collections, poor quality work from its in-house billers, and accounts receivable that were in very bad shape.

To address this, Outsource2india deployed a dedicated team consisting of a full-time account manager, medical billers, coders, and an AR expert. The solution included rigorous follow-up on denied claims and resolving a major issue with electronic claim submission to BCBS. The results were substantial: Outsource2india reduced the average AR days from 141 to under 40 and increased the collection percentage from 60.6% to 75.5%. This led to an improved cash flow and allowed the practice to grow its patient base from 600 to 1,000.