Case Study: a medical device market strategy and reimbursement company achieves faster DME reimbursement research with Outsource2india

a medical device market strategy and reimbursement company achieves 40% cost reduction with Outsource2india

The customer, a medical device market strategy and reimbursement company based in California, required in-depth research on durable medical equipment (DME) reimbursement and billing data. They faced the challenge of needing this comprehensive service performed under one full-time equivalent (FTE) at a competitive price and with a quick turnaround. They partnered with Outsource2india for its DME billing and research services.

Outsource2india formed a dedicated two-person team to execute the solution: one expert on DME billing processes and another specialized in researching insurance company websites. This team successfully delivered state-wise data on insurance coverage, enabling the client to negotiate for EndoPAT coverage with insurers. The project was completed with a 24-hour turnaround time and 98% accuracy, resulting in a 40% cost reduction for the client.