Case Study: a leading market research company achieves high-quality CATI research and lead generation with Outsource2india

a market research company scales CATI headcount from 1 to 18 with Outsource2india

The client, a leading market research company, required a reliable and cost-effective provider for Computer-Assisted Telephone Interviewing (CATI) and data research services. They needed a highly skilled, multi-talented team to quickly launch the project and conduct quality customer interviews. Outsource2india was engaged to meet this challenge.

Outsource2india rapidly assembled a qualified team, clarified project details with the client, and utilized provided training materials. The solution successfully delivered quality leads, conducted CATI interviews, and provided data research reports. The vendor, Outsource2india, impressed the client with both the quality of research and the cost-effectiveness of the project, leading to an expansion of the team from one to eighteen agents within a short timeframe.