Case Study: a cybersecurity magazine publisher boosts appointment setting with cold calling services from Outsource2india

a magazine publisher expands cold calling team in 10 business days with Outsource2india

The customer, a leading publisher of cybersecurity magazines, needed to reach global cybersecurity companies through cold calling to gauge interest from decision-makers and schedule appointments. Their challenge was to quickly hire and train a successful agent for this task. They engaged the vendor, Outsource2india, for its cold calling services.

Outsource2india onboarded a call center executive from its Philippines delivery center within 10 business days. The agent produced results immediately, which greatly satisfied the client. This success led the client to expand the team to two full-time agents. The positive outcome also generated two new client referrals for Outsource2india and resulted in an ongoing, renewed contract.