Case Study: a leading European luggage storage provider achieves 70% cost savings with Outsource2india’s online data entry services

a leading european luggage storage provider cuts booking turnaround time with Outsource2india and saves 70%

The client, a luggage storage company based in Paris, required assistance with processing its online luggage booking requests. Their primary challenge was meeting a strict overnight turnaround time to handle additional travel volume during Paris business hours. They engaged the vendor, Outsource2india, for its online data entry services.

Outsource2india assigned a dedicated full-time resource to monitor the client's email and log booking requests directly into their CRM portal. This solution was so successful that the client outsourced all ongoing work, leading Outsource2india to assign two resources to handle 60-100 daily requests from 120 hotels. The client achieved a 70% cost savings and commended Outsource2india for its fast delivery and excellent account management.