Case Study: a leading European gym boosts CCTV compliance monitoring with Outsource2india

a European client converts CCTV monitoring into an ongoing engagement with Outsource2india from $10/hour

Outsource2india provided CCTV monitoring services to a European client, a leading gym with multiple locations. The client needed to monitor their gyms to ensure members followed social distancing and gym rules, requiring an agent to sound an alarm for violations. Challenges included initial client skepticism about results and data security, time zone differences for service coverage, and hiring the right agents within a tight timeframe.

Outsource2india assembled a dedicated team of agents and provided assurances about quality for the price. The client conducted on-the-job training for the agents. The solution was successful, with agents performing consistently from the start. As a result, the client converted the engagement into an ongoing contract and provided a positive reference letter.