Case Study: a Bangalore-based educational institution boosts tutorial course sales with Outsource2india's cold calling services

a Bangalore-based educational institution extends cold calling support by one month with Outsource2india

The client, a Bangalore-based educational institution providing tutorials, engaged Outsource2india for cold calling services to contact prospective students and parents and close sales. Their challenge involved a lack of in-house prospecting experience, difficulty hiring qualified agents to follow scripts, and operational disruptions due to COVID-19 lockdowns.

Outsource2india's solution involved handpicking and training qualified agents, tweaking the calling script, and providing arrangements for agents to work from home to ensure continuity. The client was pleased with the outcome, leading them to extend the project with Outsource2india for an additional consecutive month.