Case Study: Valians boosts knowledge search efficiency with Outmind

Valians saves 2 hours a week with Outmind

The customer, Valians, faced the challenge of having its customer data scattered across various emails, contracts, and other tools, which prevented it from providing efficient and timely follow-up service. To address this, the company turned to Outmind and its intelligent search engine service to unify and speed up information retrieval.

Outmind implemented its solution by connecting to all of the company's main internal tools and shared files, creating a single, instant search point. This allowed Valians to respond to customers much more quickly and accurately. The measurable impact for the customer was significant, with Outmind saving teams an average of two hours per week and enabling customer responses that are over 50% faster and more accurate.

Valians