Case Study: Intrado achieves millions in annual revenue growth with Outlaw contract auto-generation

Intrado generates 8,000+ contracts in minutes with Outlaw

Intrado, a global communications provider, needed to renew over 8,000 customer relationships but was hindered by a slow, manual contract process. Their sales team faced a complex, multi-day approval and generation workflow in Salesforce for each agreement. To transition customers to a new subscription model efficiently, Intrado sought a flexible, automated solution and partnered with the vendor Outlaw.

Outlaw implemented a batch contract generation solution that created thousands of customized agreements in minutes by integrating with Intrado's data. The process, which included delivery via Oracle Eloqua and e-signature capabilities, made contracts easy for customers to access and sign from any device. As a result, Intrado slashed its deal cycle time by 80%, signed thousands of contracts within two months, and generated millions of dollars in annual revenue, creating a stable, predictable customer base.

Intrado