Case Study: Enterprise Tax & Accounting Firm streamlines high-volume contract management with Outlaw

Enterprise Tax & Accounting Firm manages 90k+ annual contract renewals with Outlaw

The enterprise tax and accounting firm, a major national service provider with 8,000 employees, faced a challenge managing a high volume of client contracts with unique workflows. Their hundreds of account executives needed to efficiently process tens of thousands of documents annually, a process that was especially critical during the Q4 renewal period. They turned to the vendor Outlaw to streamline contract tracking, enable quick edits, and silo their team's complex volume from other departments.

Outlaw provided a solution with features for managing multiple contract lifecycles, easy editing of terms, and batch generation of new agreements using prior years' metadata. This allowed account executives to work from a personalized task queue, significantly improving productivity. As a result of implementing Outlaw, the firm now seamlessly manages over 90,000 contract renewals each year with a team of 5,000 internal users, freeing up time for them to focus on client relationships.