Case Study: Di Bruno Bros. boosts revenue and conversion with OuterBox’s BigCommerce multi-ship checkout

Di Bruno Bros boosts revenue 44% with OuterBox

Di Bruno Bros., a specialty food retailer, faced a challenge during the holiday season as customers wanting to ship gifts to multiple recipients had to place separate orders or call customer service. The vendor OuterBox addressed this by utilizing the BigCommerce Stencil framework and its multi-ship checkout feature.

OuterBox recreated the client's theme on the new Stencil framework and implemented custom modifications to the BigCommerce multi-ship checkout. This allowed customers to select both where and when each gift would ship. The solution led to a 44% revenue increase, a 23% rise in average order value, a 1% boost in conversion rate, and reduced call volume to customer service.

Di Bruno Bros