Case Study: Nimble Storage achieves automated sales incentive processing with OUT OF THE BOX Consulting

Nimble Storage cuts SPIFF claim processing from 30 minutes to 0.5 seconds with OUT OF THE BOX Consulting

Nimble Storage, an innovator in cloud-based adaptive flash storage, faced the challenge of manually managing thousands of complex sales incentive claims for its global channel partners and resellers. This manual process was extremely time-consuming, taking up to twenty hours per week for their marketing team, and was prone to errors. They turned to OUT OF THE BOX Consulting for a solution to automate these worldwide programs in multiple languages and currencies.

OUT OF THE BOX Consulting created a custom Salesforce.com-native application that fully automated the sales incentive claim submission, processing, and fulfillment. The solution implemented by OUT OF THE BOX Consulting reduced the time to process a single claim from 30 minutes to half a second, saving Nimble thousands of hours and eliminating all errors. This resulted in a very high ROI, improved communication with sales reps, and cut the time spent on fulfillment by over 80%.

Nimble Storage