Case Study: NetTel Partners achieves 200% productivity growth with OUT OF THE BOX Consulting’s Salesforce Sales Cloud implementation

NetTel Partners boosts productivity 200% with OUT OF THE BOX Consulting

NetTel Partners, a lead generation firm, faced significant challenges with its Oracle On Demand CRM. The implementation was problematic, the system lacked necessary functionality, and attempts to customize it were prohibitively expensive. The system was ill-suited for their business model, which required a combined ERP and CRM solution, and data management issues began to penalize their core operations. They engaged OUT OF THE BOX Consulting to find a solution.

OUT OF THE BOX Consulting implemented Salesforce Sales Cloud, designing a custom security model to segregate internal and client campaign data while providing management with an end-to-end revenue view. The implementation was completed ahead of schedule. The solution resulted in a 200% increase in sales productivity, allowed for 30% company growth without adding management, and automated a key feedback process that freed a full-time employee. OUT OF THE BOX Consulting delivered a system that vastly exceeded the functionality and performance of the previous Oracle solution.

NetTel Partners