Case Study: Product Evaluation Systems improves frontline communication with OurPeople

Product Evaluation Systems reaches 90% mobile app adoption with OurPeople

Product Evaluation Systems (PES), a material testing facility, faced a significant challenge in reaching all employees with important communications, as their largest department did not have access to email. Relying on bulletin boards and email was ineffective. On the recommendation of another company, PES turned to OurPeople to solve this accessibility issue and upgrade their staff communications.

OurPeople provided a solution centered on its broadcast and chat functions, allowing PES to send targeted announcements and surveys to specific departments and shifts. The vendor's platform enabled real-time, companywide communication without requiring employees to share personal cell numbers. As a result, previous feedback about communication issues disappeared. The measurable impact included over 14,000 broadcast views, more than 3,600 chat messages sent, and a 90% mobile app adoption rate among the team.

Product Evaluation Systems