Case Study: Product Evaluation Systems improves frontline team communication with OurPeople

Product Evaluation Systems - Customer Case Study

Product Evaluation Systems (PES), a material testing facility, faced a significant internal communication challenge. Their machine shop employees lacked email access, forcing the company to rely on inefficient bulletin boards. Seeking a solution, PES acted on a recommendation and turned to the OurPeople platform to connect their entire team.

OurPeople provided a targeted messaging system using broadcasts, chat functions, and surveys. This allowed PES management to send relevant information to specific departments and shifts without causing distraction. The solution resulted in universal accessibility, eliminating previous communication issues. Measurable impacts included over 14,000 broadcast views, 3,600+ chat messages sent, and a 90% mobile app adoption rate. The CEO confirmed the platform was intuitive, practical, and inexpensive.

Product Evaluation Systems

Walt Moorhead

Chief Executive Officer