Case Study: Paultons Park transforms staff communication and engagement with OurPeople

Paultons Park boosts staff engagement to 83% with OurPeople

Paultons Park, a family theme park, faced a significant challenge in communicating with its large and diverse workforce. With most of its 640 staff lacking company email accounts and not working at desks, traditional methods like email and noticeboards were ineffective. The park needed a solution to engage everyone and deliver information easily on the go, leading them to partner with the vendor OurPeople and implement its team communication platform.

OurPeople provided a mobile-first solution that enabled targeted messaging, file sharing, and broadcasts. This allowed Paultons Park to send role-specific information and critical updates, such as weather-related shift changes. The implementation by OurPeople achieved strong results, including an 83% average broadcast engagement rate, over 162,000 total engagements, and more than 10,500 file downloads, demonstrating a major improvement in staff communication.

Paultons Park