Case Study: Nelbud streamlines internal messaging with OurPeople

Nelbud - Customer Case Study

Nelbud, a commercial kitchen fire prevention and maintenance service provider, faced significant internal communication challenges due to its 300 technicians being spread across 21 locations, with many working remotely or at night. Their over-reliance on email was ineffective as not all employees had company email or access to a desktop. Seeking a platform that worked on personal phones and integrated with their existing ADP system, they turned to the vendor OurPeople for a solution primarily using its broadcast messaging feature.

OurPeople provided a smooth rollout and a mobile-first communication tool that fixed Nelbud's core challenge. The solution allowed for eye-catching, targeted broadcasts and enabled the company to see who was reading and responding to messages. As a result, Nelbud now sends approximately 20 broadcasts per month and has greatly improved engagement, with their Director of Talent and Engagement highlighting the platform's ease of use and seamless ADP integration as key benefits.

Nelbud

Krista Fox

Director of Talent and Engagement