Case Study: Martha Jefferson House improves staff communication and engagement with OurPeople

Martha Jefferson House - Customer Case Study

Martha Jefferson House, a non-profit retirement community, faced a challenge in communicating with its 95 on-site employees working across various shifts. Their previous tools made it difficult to send mass messages and target specific staff, often requiring inefficient one-by-one communication. They turned to the OurPeople platform, which was recommended by their ADP representative.

By implementing OurPeople, the facility gained greater functionality for targeted messaging, using features like broadcasts, nudges, and the ability to communicate by shift or job description. This solution led to higher response levels from employees and made mass communication quick and effective. The OurPeople platform achieved over 5,000 broadcast views and was used to cover more than 100 shifts, significantly improving staff engagement.

Martha Jefferson House

Kait Houchens

Director of Employee Services