Case Study: Whites Foodliner improves team communication and rapport with OurPeople

How Whites Foodliner used OurPeople for communication and building team rapport

Whites Foodliner, a family-owned grocery chain with 250 employees across seven locations, faced a challenge in connecting its geographically dispersed teams. Third-generation grocer Jordan White sought a solution to improve communication between store managers and corporate leadership, moving away from inefficient email that required staff to leave the store floor. The company turned to the OurPeople communication platform to address this.

Implementing OurPeople enabled quick, efficient communication through features like group chats for managers and broadcast messages. This solution fostered team rapport, friendly competition between stores, and easy access to stored information like recipes. The vendor's platform achieved an 83% average content engagement rate and 75% active users, making the company a tighter-knit group and eliminating its reliance on email for crucial communications.

Whites Foodliner

Jordan White

Owner