Case Study: the Lafayette YMCA improves communication across six departments with OurPeople

How the Lafayette YMCA used OurPeople to organize communications and deliver information quickly and effectively

The Lafayette YMCA, a community organization with 275 employees across six departments, faced significant challenges with frequent and accurate team communication. Relying on personal text messaging and another bulk messaging app, their needs for organized, effective information delivery were not being met. They turned to the OurPeople platform to find a solution.

OurPeople provided a centralized communication solution for the YMCA, utilizing its broadcast and file-sharing functions to ensure information was delivered to everyone. This resolved their communication challenges, leading to high adoption rates with over 85% average active users. Key results included over 10,000 file downloads and 11,000 chats, enabling seamless group communication and easy identification of staff members. The vendor's platform made it significantly easier for department heads to manage and nudge their large, diverse team.

the Lafayette YMCA

Jess Dirksen

Membership Operations Director