Case Study: Howletts Wild Animal Trust achieves better communication and inclusion with OurPeople

How The Aspinall Foundation used OurPeople to engage everyone and build inclusion

Howletts Wild Animal Trust, a renowned animal conservation charity operating two parks in Kent, faced significant communication challenges. With a 600-person workforce including keepers, gardeners, and office staff, many employees lacked company email and worked outdoors across vast acreage. This made traditional email an ineffective tool, leaving a large portion of the team feeling disconnected. The Trust turned to the OurPeople platform to find a solution that could engage every team member.

OurPeople provided a centralized communication platform accessible via text and web app. The Trust used its features extensively, including broadcasts for company-wide info, a chat function for team coordination, and a file-sharing section for important documents. This solution fostered a greater sense of inclusion and accessibility. The measurable impact was substantial, resulting in over 56,000 broadcast views, 252,000 files shared, and the creation of 74+ chat topic groups, revolutionizing how the entire company connects.

The Howltetts Wild Animal Trust

Sarah Lintern

OD Manager