Case Study: Folly Farm improves internal communication and staff engagement with OurPeople

How Folly Farm used OurPeople to modernize their internal communications

Folly Farm, a family adventure park in Wales with a large, dispersed team of over 200 employees, faced a significant internal communications challenge. Reliant on email and physical noticeboards, their existing strategy was inadequate, especially during the pandemic when quickly sharing time-sensitive operational updates became imperative. They turned to the OurPeople platform to modernize their communications.

OurPeople provided a user-friendly solution, with its broadcast feature being central for sending instant messages about daily changes, shift coverage, and schedules. This allowed Folly Farm to communicate efficiently across its 120-acre site. The implementation led to strong results, including over 85% of users being active on the platform and more than 2,000 forms submitted. Management reported that OurPeople made communication much easier and was quickly adopted by the entire team.

Folly Farm

Kate Beynon

Head of HR