Case Study: European Wax Center streamlines team communication with OurPeople

European Wax Center drives 95%+ broadcast engagement with OurPeople

European Wax Center, a franchise with six waxing salon locations and approximately 60 employees, faced challenges in effectively communicating across its dispersed teams. Their previous platforms were insufficient for their diverse needs, which included tracking customer issues, checking shifts, and arranging holiday cover. They implemented OurPeople to address these team communication challenges.

Using OurPeople’s suite of features, including Smart Forms, Chat, and Broadcast, the company streamlined its processes. The user-friendly, app-based platform was quickly adopted by all staff, leading to a 96%+ active staff rate and 95%+ broadcast engagement. OurPeople solved the need for multiple apps, allowing teams to communicate efficiently and keep track of critical business information in one place.

European Wax Center