Case Study: Cornerstone Clubs improves cross-club communication with OurPeople

Cornerstone Clubs boosts company updates engagement to 77% with OurPeople

Cornerstone Clubs, an award-winning network of three health and fitness clubs, faced a challenge with inefficient cross-club communication. Traditional methods like email and phone calls were not effective for their 300 staff members who lacked immediate computer access. They turned to the vendor OurPeople and its team communication app to find a more streamlined and accessible solution.

OurPeople implemented its smartphone-based app, which featured targeted broadcasts and chat functions, customized with employee profiles and skill sets. This solution resulted in dramatically improved communication, enabling the efficient handling of over 500 class cover requests and retaining more than $40k in revenue. The app also achieved a 77% average engagement rate for company updates, significantly enhancing operational efficiency and employee connection.

Cornerstone Clubs