Case Study: Chateau Madeleine improves team communication and efficiency with OurPeople

Chateau Madeleine boosts team communication with OurPeople, achieving 80% mobile app adoption

Chateau Madeleine, an all-inclusive resort-style senior community, needed a more effective communication platform to coordinate care for its 89 residents across different teams and schedules. They had been relying on a tool designed for resident-family communication and required a dedicated solution for their 90 employees. They turned to the OurPeople team communication platform to address this challenge.

OurPeople provided a solution centered on its Broadcast feature, which the clinical team uses to send out daily schedules at 6:30 AM, eliminating confusion and improving logistical smoothness. The implementation resulted in significant efficiency gains, saving paper waste from printed schedules and providing new accountability through read receipts. Key results for Chateau Madeleine included sending over 500 broadcasts and achieving 80% mobile app adoption among employees.

Chateau Madeleine