Case Study: Active North Lanarkshire improves team communication and shift cover with OurPeople

Active North Lanarkshire saves 15k+ printed rotas with OurPeople

Active North Lanarkshire, a council-run organization operating leisure centers and golf courses, faced a challenge in reaching its 750+ employees with professional internal communications. Their previous use of social media apps like WhatsApp was unsuitable, and a significant portion of their frontline workforce lacked access to a desktop computer. They needed a tool to ensure everyone received vital company information, which led them to the OurPeople platform.

Implementing OurPeople provided a solution with its simple, mobile-first design, enabling instant connection via targeted messaging and chat functions. The vendor's app streamlined operations like arranging shift cover and allowed for the digital sign-off of crucial health and safety documents. The results included an average broadcast engagement rate of 93%, over £27k in retained revenue from covered classes, and the elimination of 15,000 printed rotas, making OurPeople an integral part of their communication procedures.

Active North Lanarkshire