Case Study: Active North Lanarkshire improves frontline communication with OurPeople

Active North Lanarkshire - Customer Case Study

Active North Lanarkshire, which operates 13 leisure centres and 2 golf courses for its council, faced a challenge in professionally reaching its 860 employees. Their previous use of social media apps like WhatsApp was not policy-compliant, and a lack of computer access for many staff made instant, reliable communication difficult. They turned to the OurPeople platform to find a suitable solution.

By implementing OurPeople, Active NL gained a professional tool for streamlined communication, including chat, shift cover management, and digital sign-offs for documents. The solution achieved a 93% average broadcast engagement rate and saved over 15,000 printed rotas. OurPeople provided the vital instant connection the organization needed, becoming an integral part of its operational procedures.

Active North Lanarkshire

Sandra Howley

Venue Manager