Case Study: Lien Animal Clinic generates $11,520 in five days with Otto

How Lien Animal Clinic Used Otto to Generate $11,520 in Just Five Days with Otto

Lien Animal Clinic, a small animal clinic in Seattle, faced a challenge when the COVID-19 pandemic threatened the health of Dr. Kraabel's immunocompromised wife, preventing him from conducting in-person appointments. The clinic needed a way for him to continue providing care and generating revenue without being physically present. They turned to the vendor Otto for its telemedicine platform.

Otto's solution enabled Dr. Kraabel to work exclusively from home, conducting a high volume of remote consultations for procedures, surgeries, and re-checks. This not only strengthened client relationships through face-to-face virtual connection but also created a significant new revenue stream. Using Otto, the clinic generated $11,520 in revenue in just five days, an impact substantial enough that they plan to continue the service permanently.

Lien Animal Clinic

Timothy Kraabel

Veterinarian