Case Study: Prime Steak Concepts Scales AP Automation with Ottimate

How Prime Steak Concepts Scaled AP with Ottimate

Prime Steak Concepts, a family-owned group of 10 luxury steakhouses, was struggling with highly manual accounts payable processes across its restaurant locations. The finance team had to handle invoices by fax and manual entry in Restaurant 365, creating bottlenecks, limited visibility into approvals, missed discounts, and other inefficiencies. Prime Steak Concepts turned to Ottimate’s AP automation platform, including invoice processing and R365 integration, to replace these manual workflows.

With Ottimate, Prime Steak Concepts now processes about 4,000 invoices per month and has improved approval visibility, payment processing, and overall AP control. The team also uses VendorPay and is expanding into spend cards and catalog matching to reduce errors and overspend. According to the case study, Ottimate has helped the company save time, improve accuracy, and protect margins by minimizing processing errors and overpayments.

Prime Steak Concepts

Keith Kinard

Chief Financial Officer