Case Study: Hofstra University improves student accommodations with Otter.ai

Hofstra University Fulfills Accommodation Requests Easily and Affordably

Hofstra University, a private university in Hempstead, NY, was seeing a sharp rise in student accommodation requests, with nearly 1,000 students expected to be registered with its Office of Student Access Services by year-end. To better support students with hearing impairments, auditory processing disorders, and motor impairments, the school needed a more effective and affordable way to provide real-time lecture support. Otter.ai became a key part of that effort, offering live transcription and note-taking capabilities for students and staff.

By implementing Otter.ai, Hofstra University reduced its reliance on CART services and student note-takers while saving time and money for its accommodations team. The solution was easy to adopt across laptops, tablets, smartphones, and Zoom, and it helped students access transcripts in real time, organize notes, and even start writing assignments more confidently. Hofstra also praised Otter.ai’s management tools, licensing process, and support, calling it a highly cost-effective accommodation solution.

Hofstra University

Victoria Simon

Accommodations Specialist and Student Success Coordinator