Case Study: M.S. Rau Antiques achieves real-time customer and sales visibility with OSSCube

Integrated Systems Boosted Customer Interactions

MS Rau Antiques, a long-established fine antiques retailer, was dealing with customer, product, and order data spread across Salesforce CRM and Magento, making updates slow and manual. The company needed real-time synchronization of contact details, marketing data, product updates, and new orders, and turned to OSSCube for a Salesforce-Magento integration solution.

OSSCube implemented a custom API integration to automatically sync data between Salesforce and Magento, with customized mapping and consolidated master data across accounts, products, inventory, quotes, orders, invoices, and payments. The result was accurate up-to-the-minute information, elimination of duplicate entries, faster order processing, better sales and service insight, and improved customer interactions that contributed to higher revenue.

MS Rau Antiques