Case Study: Acer achieves streamlined e-commerce integration and fraud control with OSSCube

Integrated E-Commerce Delivers Impressive Results to Hardware Company

Acer, the global hardware and electronics company, needed to move beyond reliance on its Siebel ERP as dealer networks and website orders grew worldwide. The company wanted to integrate its legacy ERP with an e-commerce platform to standardize product catalogues, pricing, inventory, and order tracking, while also improving fraud detection and meeting a tight go-live deadline. OSSCube was brought in as the implementation partner, using Magento Enterprise Edition.

OSSCube integrated Magento with Siebel ERP to automatically synchronize products, prices, stock, orders, and customer data, and added batch processing, fraud screening, SOLR search, Google Shopping feed support, and a pricing extension to reduce errors. The result was improved collaboration, better catalog management, reduced risk, and more efficient operations, with automation lowering manual work and errors while helping Acer better monitor inventory and curb fraudulent transactions.

Acer