Case Study: Milner Elledge achieves greater efficiency and improved cashflow with Osprey Approach

How Milner Elledge utilise technology to improve cashflow and operational efficiencies

Milner Elledge, a family law firm, had been using Osprey Approach's legal software for years but was not utilizing its full potential. Their existing systems were challenged by the need to operate remotely during the pandemic, which highlighted inefficiencies in accessing case files and collaborating from home.

Osprey Approach worked with the firm to implement a full suite of their case management features, including court bundles and workflows. The solution made the firm completely paperless, drastically improved operational efficiency, and cut the time to create court bundles by more than half. The Osprey system also accelerated payment for Legal Aid cases and provided the central, accessible database needed for effective hybrid work.

Milner Elledge

Georgia Smith

Milner Elledge