Case Study: NW Natural achieves 80% faster login times with Oshyn continuous development support

NW Natural cuts login time by 80% with Oshyn

NW Natural, Oregon's largest natural gas utility, faced significant performance issues with its Sitecore platform, including user login delays exceeding 30 seconds. This poor user experience prompted them to engage their long-term vendor, Oshyn, for continuous development support to resolve these ongoing challenges.

Oshyn's team investigated the root causes, rectified architectural issues, and performed a code cleanup. Working in iterative sprints, they resolved bottlenecks and implemented performance monitoring. The solution implemented by Oshyn resulted in an 80% decrease in login times, bringing them down to under five seconds, and created a far more stable and efficient platform.

NW Natural