Case Study: Coca-Cola HBC boosts distribution efficiency with osapiens HUB

How Coca-Cola HBC Transforms Operations with the osapiens HUB

Coca-Cola Hellenic Bottling Company (Coca-Cola HBC), a major beverage distributor, faced significant operational bottlenecks in its high-volume distribution network. Challenges included managing millions of paper-based proof of deliveries, cash handling security risks, and a lack of real-time tracking. To overcome these issues, the company turned to vendor osapiens and implemented their osapiens HUB for Distribution platform.

The solution from osapiens digitized the entire process, introducing a proof of delivery system, enabling cashless payments, and providing real-time delivery tracking with seamless ERP integration. This implementation led to a 30% increase in operational efficiency for the daily operations team. It also accelerated invoicing, improved cash flow, and boosted customer satisfaction, as evidenced by a 4-point increase in the company's Net Promoter Score (NPS).

Coca-Cola HBC

Vito Alcibiade

Digital Platform Manager