Case Study: OpenAI achieves scalable, secure CIAM for 900M weekly users with Ory

OpenAI scales to 900M weekly active users with Ory

OpenAI, the creator of ChatGPT, faced significant identity and access management (IAM) challenges due to its product's hyper-growth, which quickly escalated to hundreds of millions of weekly users. Their need for a scalable, self-hosted, and transparent solution led them to partner with Ory. OpenAI sought to overcome the limitations of traditional CIAM vendors to gain better control, observability, and the ability to innovate rapidly.

The solution involved implementing Ory's enterprise-grade products, specifically Ory Hydra for web-scale authorization, which was tested alongside CockroachDB. This provided the performance, resilience, and scalability required. With Ory, OpenAI successfully built a modern CIAM framework, enabling unprecedented logins per second and gaining the infrastructure flexibility to seamlessly support its growth to approximately 900 million weekly active users.

OpenAI