Case Study: QTS doubles calls per rep per day with Orum

How QTS doubled calls per rep per day

QTS, a data center company, wanted to get in front of target accounts more effectively through phone conversations as part of its outbound strategy. As the team grew, manual dialing via desk lines and even a standard dialer could not scale to support their long sales cycles and goal of creating more top-of-mind awareness.

Orum provided QTS with an AI-driven live conversation platform that included bad-number detection, dial tree navigation, and parallel dialing, with direct CRM and sales engagement integrations. With Orum, QTS doubled calls per rep per day, increased connects, improved pipeline and revenue generation, and saw stronger SDR adoption and retention thanks to the tool’s ease of use and support.

QTS

Matt Mcgill

Vice President of Inside Sales