Case Study: Zinkunie elevates customer experience with OroCommerce

Zinkunie, Netherlands’ Leading Roofing Supplier, Elevates Customer Experience With OroCommerce

Zinkunie, a leading Dutch producer and dealer of roofing and metal products, faced significant challenges with its outdated eCommerce platform. Their website suffered from slow load times, a lack of integration with key business systems, and an inability to display personalized pricing, which hindered the customer experience. Seeking a modern, customer-focused solution for onboarding and self-service, they turned to the vendor OroCommerce for its robust B2B commerce platform.

OroCommerce, implemented with partner MADIA, provided Zinkunie with powerful B2B features including customer segmentation, self-service, and workflow automation. The solution integrated with their ERP and CRM systems and utilized Akeneo PIM to centralize product data. This allowed Zinkunie to move most customer accounts online, achieve tangible savings through automation, and establish a future-proof foundation for growth. As a result, OroCommerce has positioned Zinkunie to remain a national leader in the competitive building materials industry.

Zinkunie