Case Study: PartsBase Inc. Achieves Faster Aviation Sales and Automation with OroCommerce

PartsBase, the World’s Largest Aerospace Marketplace, Raises the Bar in B2B Aviation Sales

PartsBase Inc., a major aviation, aerospace, and defense marketplace, needed a faster way to connect its private member network with its public eCommerce store. Its legacy mix of systems created disconnected logins, slow manual onboarding that took days, and operational bottlenecks for tasks like vendor inventory uploads. PartsBase turned to OroCommerce to provide the digital control layer for customer accounts, subscriptions, entitlements, and eCommerce workflows.

Using OroCommerce, PartsBase built a unified commerce engine that linked its gated database to the public PartStore, automated onboarding through PBExpress, and digitized PBExpo booth sales with self-serve purchasing. OroCommerce also handled payments, tax calculations, payouts, and provisioning. The results included 130% year-over-year PartStore revenue growth, a 33% higher average order value, onboarding reduced to five minutes, nearly $100,000 in booth sales in the first five weeks, and 153 new accounts created through automation.

PartsBase Inc.

Rodrigo Garcia

Chief Operating Officer