Case Study: a top 5 global pharmaceutical company cuts procurement time by 90% with ORO Labs

Top 5 Global Pharmaceutical Company cuts procurement time 90% with ORO Labs

The customer, a top 5 global pharmaceutical company, faced significant challenges in its complex global procurement operations. With over 300,000 annual requests spanning nearly 100 countries, the company struggled with slow processing times of over 12 hours per request, low supplier response rates, and poor adoption of its legacy systems. To address this, they partnered with vendor ORO Labs to implement a centralized procurement orchestration platform.

ORO Labs implemented a solution featuring Supplier 360 workflows, onboarding orchestration, and AI-powered automation. This enabled the company to drastically reduce its average processing time by 90%, from over 12 hours to just 16 minutes per request. The platform also eliminated 55-60% of manual operational effort and achieved 97% compliance accuracy across all procurement workflows, delivering massive efficiency gains and scalability.