Case Study: a leading online travel platform centralizes procurement and contract workflows with ORO Labs

Leading Online Travel Platform streamlines procurement in 12 weeks with ORO Labs

A leading online travel platform faced significant operational complexity following multiple acquisitions, which resulted in a fragmented procurement and contracting environment with disconnected systems and inconsistent workflows. This lack of a centralized process created bottlenecks, limited visibility, and increased compliance risk. To address this, the company partnered with ORO Labs to implement a centralized orchestration platform.

ORO Labs implemented a unified intake experience that provided guided user journeys and orchestrated workflows across the acquired entities. This solution integrated with backend systems like Jira and Workday, streamlining coordination between requesters, procurement, and legal teams. The platform delivered improved operational visibility, reduced process friction, and more consistent global workflows, achieving a successful go-live across multiple business entities in just 12 weeks.