Case Study: a California workers' comp insurer modernizes procurement intake with ORO Labs

California workers' comp insurer modernizes procurement with ORO and $1.5B+ in scale

a leading workers' compensation insurer in California partnered with ORO Labs to modernize its procurement operations. The organization faced challenges with fragmented and inefficient intake and procurement workflows, which lacked centralized orchestration and limited scalability. Leaders also sought to explore how AI could improve the user experience and simplify sourcing interactions.

ORO Labs implemented AI-assisted procurement intake and orchestration capabilities, including its Ask ORO AI-powered statement of work creation workflows. The solution established a centralized orchestration layer, integrating with systems like SAP Ariba and Microsoft Teams. As a result, the insurer established a scalable digital foundation for future transformation, achieving improved procurement visibility, simplified workflow management, and a more modern experience for its internal teams.