Case Study: Eastern Pennsylvania Tactical EMS achieves safer, faster emergency communication with Orion Labs

Tactical EMS Teams Communicate Efficiently & Securely in High-Risk Emergency Situations

Eastern Pennsylvania Tactical EMS, a team of SWAT paramedics and physicians serving across eastern Pennsylvania, needed a safer and faster way to communicate during high-risk emergencies. Their crews often worked alone and relied on phone calls and text messages, which forced them to pull over to communicate and sometimes failed in the field due to poor coverage across their 46,000-square-mile territory. They turned to Orion Labs in search of a more durable, reliable communication solution.

Orion Labs implemented its voice-powered communication platform with Onyx push-to-talk wearables, giving the team instant, hands-free group communication over long distances. The solution helped them coordinate more quickly and discreetly in mountains, cities, and rural areas, while also allowing them to disable Onyx lights for tactical security. As a result, Eastern Pennsylvania Tactical EMS improved response speed, reduced risk while driving, and strengthened operational safety for personnel during volatile incidents.

Eastern Pennsylvania Tactical EMS

Stephen Bobella

Executive Director